Interview for Empathy

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Interview for Empathy

- October 19, 2022

This one-page guide provides an overview on how to interview for empathy. Such interviews are aimed at understanding the choices and behaviors people engage in to support the identification and meeting of needs.

Teams can use this one-page guide to learn from the multiple and diverse perspectives of their team and community members, generating a crucial foundation for understanding the problem. In particular, this protocol can help teams better understand the choices and behaviors of their team members, identify their needs, and design structures to support those needs.

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